Seven warranty claims, and counting

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Clogan
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Seven warranty claims, and counting

Post by Clogan » Tue May 01, 2018 6:24 pm

In seven months of ownership, Ive had seven warranty claims so far on my 2016 SDGT:

Fuel line,
Side stand spur,
Side stand itself,
Side case weather strip,
Fuel range in miles, but showing kms,
Speedo/odo not working, and
MTC error from exhaust flapper servo motor.

In all my previous years of motorcycle ownership, dating back to 1971, I had NEVER had need to take a bike in to the dealer for repairs. In seven months, the KTM has gone in seven times.

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dasjefe
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Re: Seven warranty claims, and counting

Post by dasjefe » Tue May 01, 2018 11:56 pm

Flapper is a lousy design. I think the bags are inherently flawed and I'm not even sure if they replaced them that I'd be in any better shape. My bags like to shed the weatherstripping and have big gaps in the front of them. That said, I absolutely love riding this bike. I don't think there's anything close to it in terms of long-range fun. I'm about to get service setup for my leaky/weepy forks. Only 2.5k on my bike. I hope this is a one time only appointment. Still, miles better than my old K1200S BMW! That thing lived in the shop.

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Clogan
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Re: Seven warranty claims, and counting

Post by Clogan » Wed May 02, 2018 1:05 am

dasjefe wrote:Flapper is a lousy design. I think the bags are inherently flawed and I'm not even sure if they replaced them that I'd be in any better shape. My bags like to shed the weatherstripping and have big gaps in the front of them. That said, I absolutely love riding this bike. I don't think there's anything close to it in terms of long-range fun. I'm about to get service setup for my leaky/weepy forks. Only 2.5k on my bike. I hope this is a one time only appointment. Still, miles better than my old K1200S BMW! That thing lived in the shop.
My favorite bike is, and always will be, my trusty KLR. Simple, comfortable, cheap.

But the SDGT is definitely a blast to ride...when it's not in the shop. Image

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mick shere
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Re: Seven warranty claims, and counting

Post by mick shere » Thu May 03, 2018 8:38 am

Looking forward to a tour of Spain this summer, here's hoping the pannier are stronger than they look. Do people think the 2017 models are improved to overcome the original design flaws?

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Clogan
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Re: Seven warranty claims, and counting

Post by Clogan » Thu May 03, 2018 1:43 pm

mick shere wrote:Looking forward to a tour of Spain this summer, here's hoping the pannier are stronger than they look. Do people think the 2017 models are improved to overcome the original design flaws?
Kinda doubt there was any change whatsoever. My 2016 bags, except for the loose weather seal (now fixed), seem OK.

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DaveNZ
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Re: Seven warranty claims, and counting

Post by DaveNZ » Wed May 09, 2018 6:53 am

Only the broken stand Spur for me, the bike is waiting for the brake recall, so far 24,000Kms and the bike has been faultless, panniers work brilliant also, no leaks in a 130Km pouring down trip.
2016 1290GT-remus link and muffler, 2010 Black 1200 Multistrada full Termi system with mapping, 2005 SMR 640, full Titanium system, Mikuni flatside racing carb, 2 sets of wheels, 18 litre tank, and a nice soft seat.

Aussie Dave
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Re: Seven warranty claims, and counting

Post by Aussie Dave » Sun Jun 03, 2018 1:44 am

Ditto for me....... well I would have had around 20-24000kms up if I hadn't had a coronary artery blockage :(

Anyway, my GT is waiting for 'me' to be fixed under warranty :lol: , and only has 11,300kms due to my unreliability ;) .

The Brembo brake is a safety recall (on behalf of all Brembo equipped bikes), and the fuel pump is a precautionary factory recall which I shall get done when I am able to ride again (parts are at the dealer waiting for me to get well and the bike runs fine anyway). The fuel line recall was also a 5 minute precautionary swap (a small number had leaked worldwide)...... good to know KTM doesn't mess with safety concerns.. :D My 2017 GT came fitted with the short side stand kick stem so no issue there, and I pack my panniers carefully so the odd pyramid shape isn't under any stress from luggage....... suppose i could buy the SW Motech-Givi rack and use my big E41 Givi panniers if I was two up touring......but the 30Ltr cases are fine for solo use).

My dealership has a proper cafe (called 'Tony's Cafe' oddly enough..... ;) ) so it's no bother for me to call in and have a Cappucino while I wait for any updates.

Love my GT, and can't wait to heal enough to throw a leg over and get out and about.

Cheers all.

Ps forgot to mention the dash screen developed a crack - and KTM quickly replaced the whole unit no argument. The GT is a new model (from 2016) so a few glitches is to be expected - but the motor has proven bulletproof - now if KTM can issue a suspension damping update to improve rear damping rates on softer settings :mrgreen:
Last edited by Aussie Dave on Tue Jun 19, 2018 11:50 pm, edited 2 times in total.
Current delights...1290GT-2017, CBR1100XX-2005

Prev loves...Capo1200TP-014, CBR11xx-002, 2xFZR1000genisis-94, FJ1200-89, FJ1100-84, XS1100P, VF1000F-83, CX500, VF750S, KZ1000J1-81, KZ1000ST-79, CB750F2-77, CB360T-74, CB175.. started it all in 1974 ;)

Rock
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Re: Seven warranty claims, and counting

Post by Rock » Sun Jun 03, 2018 3:50 am

I literally humped my GT today in the parking lot. THis bike just does something to you. Even to normal people :lol:
I had the master cylinder replaced the day before I picked up the bike, and have since had the fuel pump replaced, which took only an hour, and that weird dampening error from the loose wire. Going in for first service this week and was told they will address the bags. We'll see. I'm also keeping an eye on the weeping forks. Sounds like allot for three weeks of ownership but it hasn't been too much of an inconvenience.

Also, I'm told KTM got more conservative in the states, as did other manufacturers, due to the VW debacle with the diesel lies. For all we know other bikes we owned had these problems but were never addressed en masse.

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