Ergo Heated Seat question

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derek
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Ergo Heated Seat question

Post by derek » Tue Aug 20, 2019 7:59 pm

I got the ergo heated seat and went to my local KTM Dealer to see about enabling it in the menu.

My local dealer is a complete tool and I do anything I can to avoid him, but I bought my bike 3hrs away and figured I'd roll the dice and ask......

He said I'd need a code and it should've come with the seat and estimated around $100 if I had a code or $140 if they had to get a code from KTM.

Is this normal? I didn't see any sort of a code when the seat arrived and $100 for an operation most said should take 5min seems ridiculous to me.

GaryCulb
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Re: Ergo Heated Seat question

Post by GaryCulb » Wed Aug 21, 2019 1:43 am

My KTM dealer never asked for a code but, I bought the powersport seat set from them. Consider calling another dealers service department to answer your question: https://eurosportasheville.com/home. Ask for Matt. Best,

Doc :) :)

derek
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Re: Ergo Heated Seat question

Post by derek » Thu Aug 22, 2019 3:58 pm

GaryCulb wrote:
Wed Aug 21, 2019 1:43 am
My KTM dealer never asked for a code but, I bought the powersport seat set from them. Consider calling another dealers service department to answer your question: https://eurosportasheville.com/home. Ask for Matt. Best,

Doc :) :)
Appreciate the response Doc. I called Matt and he said that heated seats do not take a code and it should be around 30 minutes labor to activate, so $140 was ridiculous ( as I expected ).

Thanks again.

-Derek

jjscsix
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Re: Ergo Heated Seat question

Post by jjscsix » Fri Aug 23, 2019 1:10 am

Mine did have to be activated by the dealer. It's a quick and simple process. My dealer did not charge me to do it. But I did just buy the bike and the seat from them. I don't think there was any code needed. They simply activate the setting when they hook their computer to the bike.
2017 KTM Superduke GT, 2017 Yamaha FJR1300, 2012 Ducati 1199 Panigale

derek
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Re: Ergo Heated Seat question

Post by derek » Sat Aug 31, 2019 2:06 pm

The next closest dealer was about 100 miles away in Louisville, KY. I called and he said probably $30 to activate.

I made a day of it and when I got there, he knew my local dealer from the track and he thought he was an a$$hat as well. We ended up telling some stories about douche things my local dealer has done over the years and he ended up doing it for free. It took him about 10min.

Amazing service should be the norm, but it seems to be few and far between anymore. In any event, I got them activated and didn't cost me anything, and I found myself a good dealer in case I do need service or warranty work.

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Aussie Dave
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Re: Ergo Heated Seat question

Post by Aussie Dave » Mon Sep 02, 2019 12:45 am

Great news Derek,

You will need him too...... all these new models are tied to the manufacturer's systems. Not such a bad thing as the diagnosis tools are pretty smart if and when needed. I think the KTM distributor charges a fee for a 'non-scheduled' system hook-up.... so $30US sounds about right..... but I've never been charged by my dealer either as I also buy most of my stuff through him - except for items he has no access too and I need to buy on line from OS.

I've now got 20,000kms(12k miles) on my 17GT (long story but 2018 was a wipe out for me, so I've really only ridden it for 18months and 20k kms/12k miles during the 2.5 years I've owned it :lol: ). The only time I had a nasty 'failure' warning was when an accessory dongle failed.... and the dealer diag tablet was onto it immediately!

One thing you might need to know - if you want more under seat storage space, you can remove the carbon canister without buying a 'dongle'. Simply leave the "purge" valve in place but with disconnected/plugged vacuum lines to the throttle bodies. All the rest can be removed. I left the main fuel overflow line in place and capped the 'y' piece after removing the canister line. I don't think the 19GT needs any O2 removal dongles as it has the better software (which I now have... and I don't run fuel dongles on my 17)..... if you think it is a little sensitive... try putting a copper washer (mine are 1.5mm thick) under the O2 sensors...... it feels slightly smoother and possibly runs 10C cooler...... but mine may just be well run in - they are very tight when new and take way longer than 620mls to loosen up properly (like 6-8000miles longer).

See how you go - I've not read much from 19GT owners needing to do any mods like the earlier model guys seemed to need..... and they all seem quite happy now with the 19ECU upgraded software..... ;) .

:)

PS I changed my sprockets to 16/40 and the GT is way nicer to ride in heavy traffic and 6th gear runs at 5,000rpms for 80mph.... which is right in the sweet spot for this motor :D

:lol: Just remembered, I prob should have not connected my heated seat.... the bike gives a warning when it is disconnected so I can't go back to the oem seat (which is 12mm lower) without the dealer switching off the seat..... hmmm, maybe at the 30k kms service..... it just doesn't get cold enough here to need seat heating...... :lol:
Current delights...1290GT-2017, CBR1100XX-2005

Prev loves...Capo1200TP-014, CBR11xx-002, 2xFZR1000genisis-94, FJ1200-89, FJ1100-84, XS1100P, VF1000F-83, CX500, VF750S, KZ1000J1-81, KZ1000ST-79, CB750F2-77, CB360T-74, CB175.. started it all in 1974 ;)

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